Our fee
Everyone quotes 8%. We are the ones who stop there.
No letting fee, no advertising charge, no inspection fee, no maintenance markup, no hourly rate at the Tribunal. One percentage, charged only on rent that reached your account.
The comparison
Their 8% is not really 8%
Almost every Bay of Plenty agency quotes a management percentage in the same range we do. Here is what the seven lines underneath it add up to.
Annual rent of $33,800. All figures exclude GST.
| Cost over a year | Longshore | Typical agency |
|---|---|---|
| Management fee (8% of rent collected) | $2,704 | $2,704 |
| Letting fee on a new tenancy | Included | $650 |
| Advertising and photography | Included | $250 |
| Routine inspections (4 a year) | Included | $180 |
| Statement and admin fees | Included | $60 |
| Maintenance co-ordination markup | Included | $180 |
| Tenancy renewal fee | Included | $150 |
| Total for the year | $2,704 | $4,174 |
$1,470 a year you do not pay us
Same management percentage in both columns. The whole difference is what the other one charges on top of it.
Get my rental estimateWhat the “typical agency” column assumes
- 1 tenancy change in the year, with a letting fee of 1 week’s rent.
- Advertising and photography charged at $250 per listing.
- 4 routine inspections at $45 each.
- Statement or admin fee of $5 a month.
- 10% co-ordination markup on $1,800 of maintenance.
- One tenancy renewal fee of $150.
- Management percentage held identical in both columns, so the comparison isolates the add-on charges rather than flattering us on the headline rate.
What the fee includes
- Marketing, professional photography and listing across every major portal
- Tenant selection, referencing and credit checks
- Tenancy agreement, bond lodgement and all Tenancy Services paperwork
- Four routine inspections a year with full photographic reports
- Rent collection, arrears management and 4-weekly owner statements
- Maintenance co-ordination at trade cost, with no markup
- Healthy Homes assessment tracking and compliance statements
- Tenancy Tribunal preparation and representation
- Annual rent review with written market evidence
- End-of-year financial summary for your accountant
What it does not
We would rather this list existed than pretend there is no such list.
- Maintenance and repairs themselves, invoiced to you at what the trade charged
- Statutory costs such as Tenancy Tribunal filing fees
- Chattels, insurance and rates, which stay with you as the owner
Questions
Fee questions owners ask first
Is the fee charged on rent due or rent collected?
Rent collected. If the property is vacant or a tenant falls behind, we are not paid on money you have not received. It keeps our incentive and yours pointing the same direction.
Is there a fixed term or a lock-in?
No. Our management agreement runs month to month with 30 days' notice on either side. We would rather keep owners because the service is right than because the paperwork traps them.
What happens if you have to go to the Tenancy Tribunal?
We prepare the application, assemble the evidence and represent you at the hearing, at no additional charge. The Tribunal's own filing fee is payable by whoever files, and that is the only cost you would see.
Do you take a commission from tradespeople?
No. You are invoiced exactly what the tradesperson charged us, with the invoice attached. We hold no referral arrangements with any trade.
Will the fee go up once I have signed?
Any change to the fee requires 60 days' written notice, and in practice we have not moved it. The number on this page is the number on your agreement.
Free rental appraisal
See the number for your property
A free written appraisal tells you what your property should be renting for, and exactly what our fee would cost you against it.
Most appraisals are back with you inside two working days.